The conversational AI landscape is divided into categories:
Frameworks - these are companies with conversational AI systems, sometimes designed for use in a specific industry (e.g. restaurants), sometimes deployable across multiple industries, sometimes designed for hardware or edge processing, or sometimes used in other contexts.
Critically, there is no distinction made between companies based on voice/chat/text modality of input or output, as over the long term, every company will have to use each one. Also, note the term "conversational AI" is a catch-all for any and all companies and organizations working with associated technology involving any of these modalities.
Big Tech - largest companies in the world, often with their own end-to-end CAI systems
Open Source - companies and organizations with conversational AI components or systems designed for community access and iteration
Advocacy - companies and organizations promoting conversational AI, either through collective representation (e.g. trade associations), promotion to clients (e.g. marketing agencies), or other tangential organizations for whom conversational AI is an important part of their products or services
Data - companies working to provide training data necessary to power conversational AI or other related services
Generative AI - companies working with synthetic media / generative AI involving conversational approaches and/or voice technology
ASR NLP/NLU - companies working to provide various speech-to-text services, including companies taking speech input and deriving insights and analysis
Testing - companies involved in testing various aspects within the conversational AI universe
Sonic Identity - companies involved in refining the branding of audio around the core technology of conversational AI
Security - companies involved in biometric authentication or other associated technologies designed to make conversational AI more secure for both consumer and enterprise use.
Sensory is categorized in ASR&NLU which are the backbone of conversational voice AI technology and Sensory is beyond that by providing a broader Voice&Vision AI portfolios both on the edge and in the cloud!
List of conversational AI companies, in alphabetical order
[24]7.ai
Abridge
Accenture
Ad Auris
Ada
Ada-AI
AdTonos
Aflorithmic
AI Data Innovations
AI Now Institute
AI21 Labs
Aider
Aigo.ai - Chatbot with a Brain
Aimi
AIPEX Technologies
Airgram
Aisera
Alan AI
Alibaba Group
Almawave
Amazon
Amberscript
Amelia
Amenity Analytics (part of Symphony)
Aporia
Appen
Applause
Apple
Applied Brain Research
Artificial Solutions
ASAPP
AssemblyAI
attn.live
Audiobrain
Aug X Labs
Authenticx
Autobound
Automat.ai
Avaamo
Avaya
Aware
Babylon
Baidu, Inc.
Balto
Bespoken
Blerp
Blutag
Boomy Corporation
boost.ai
Botco.ai
Buoy Health
Canary Speech
Cashew.ai
Cerence Inc.
CereProc Ltd.
Certainly
Chatlayer by Sinch
Chorus
Cleo
Clinc, Inc.
CloudFactory
Cobalt Speech & Language
Cocohub.ai
Cogito AI Solutions
Cogito Corp
Cognigy
Cohere
Colibri.ai
Collibra
Colossyan
Convai
Convai
Conversation Design Institute
conversationHEALTH
ConverseNow.AI
Conversica
Coqui
Coveo
Creative Virtual
Cresta
Curious Thing AI
Cyara
Cyrano.ai
D-ID
Dabble Lab
Datasaur
Datch
Data Conversion Laboratory (DCL)
DeepBrain AI
Deepgram
DeepMind
DeepPavlov.ai
deepset
DeepZen
Defined.ai
Deloitte
Descript
Ask DOSS
Drift
DRUID AI
Dübverse
Eleven Labs
EliseAI
Endel
Espressive
EvaBot
fast.ai
Feelingstream - stop losing in customer service
Five9
Flowrite
Forethought
